Hydrogenics Europe NV, based in Oevel, is part of the Cummins New Power Business and is a leading developer of sustainable hydrogen technology. The Oevel facility designs, manufactures, and installs revolutionary hydrogen systems worldwide. Our plants provide on-site production of hydrogen and oxygen and do so through a water electrolysis process. The resulting hydrogen gas is used, among other things, for industrial applications (glass, metal, electronics manufacturing), hydrogen filling stations for mobility applications, and is also used to store surplus renewable energy (solar, wind, geothermal and hydropower) in the form of hydrogen gas.
Posted 2 weeks ago
Prospects and develops new opportunities in existing customers to grow the business by phone calls and e mail prospection, customers visits.
Build positive customer relationships that enable identification of a customer’s needs, business model and buying process.
Acquisition and answer of customer request for quotations. Channels: e-mails or tender or public institution bid.
Analyze, clarify, and complete customer bidding documents
Analyze and comment Customer terms and Conditions
Work in costing tool to build sales price for parts, services, equipment reconditioning, equipment relocation or long-term contract support
Synthesizes complex information (technical and commercial information) to get internal input to provide clear answer and tailored solutions to fulfill with customer expectations
Coordinate multidisciplinary teams in Cummins worldwide organization to get the proper deliverable for a wining proposal (Departments interactions: Customer Service, Legal, Sales Operations Support, R&D, Engineering, Finance)
Coordinate and drive to Cummins customer service team all customer technical issues and lead the process to get scope of works and spare parts definition to deliver the customer proposal
Conducts contracts and proposals negotiations according to company guidelines, including terms and conditions, payment terms, banks warranties, letter of credits.
Assists with collection of accounts receivables when needed.
Develops/Executes account plans with coaching support from Aftersales Manager.
Achieves sales goals within the assigned sales territory, market segment or channel partners.
Consistently uses the Cummins Sales Process as well as Cummins tools, processes, and initiatives that support sales, customer satisfaction, and customer value,
Use a Customer Relationship Management (CRM) tool as example IFS sales module or Sales Force.
Drive the daily sales activities around CRM tool dashboard tasks, milestones, sales targets, hit rates, sales forecast…
Reporting and justification to Aftersales Manager of Inquiries intake, orders intakes, sales target
Be main point of contact for customer
80% Commercial offer management and 20% technical.
University degree (Master Level): Business Administration – Sales – Marketing – Engineering or equal experience in technical sales and proposal.
Interest for technical solution related to fast growing Hydrogen technologies and sustainable energy in general
Senior Aftermarket Sales experience supporting worldwide customers. Strong interest in selling technical services/products in renewable and zero carbon environment
Experience in aftersales or sales with large corporate accounts with worldwide footprint in industrial, energy sector or oil&gas sector.
Lead an aftersales sales process from A-Z with existing customers. Needs to have delivery skills and be able to coordinate internally.
Capable to handle fast in urgent situations at customer side since you will be the main contact person for the client.
Multidisciplinary Technical-Commercial skills. Ability to manage several inquiries at same time, committed towards deliverables and deadlines.
Customer and solution oriented, detail-oriented, flexible and organized
Ability to work within cross functional teams, in an international environment.
Supportive of co-workers and teammates.
Computer skills; working knowledge of MS PowerPoint, Word, and Excel.
English is a must, additional languages an asset.
Experience with CRM tool for sales follow-up and reporting.
Proven Senior seniority level experience in a simmilar role.
What we offer
We will welcome you in a warm environment and open work atmosphere.
Flexible work hours and the possibility to work hybrid.
Attractive salary package with extra-legal benefits.
32 vacation days.
Variable compensation based on organizational goals.
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