• Last update: 01.12.2021Website disclaimer

    The access to and the use of this website are subject to the following Disclaimer. By further visiting this website or by any use thereof, you expressly accept this Disclaimer. If you are experiencing trouble when reading this Disclaimer or in case you do not agree with the content thereof, we ask you not to make any further use of this site.
  • Last update: 01.12.2021Nature of the information made available

    Hydrogen Europe makes considerable efforts to take care that the information offered on this website is complete, correct, accurate and up-to-date. Despite these efforts, inaccuracies may occur. This website and any material are made available “as is” and without any guarantees being offered. Hence, the use of this site and of the information contained thereon occurs exclusively at your own risk.
  • Last update: 17.01.2022Digital Products Refund Policy

    The purchase of digital products, including PDF downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

    Payment + Refund Policy


    All transactions for purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as Multisafepay or Direct Bank Transfer that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries.

    Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on www.hydrogeneurope.eu are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

    Hydrogen Europe reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

    Delivery of Goods and Services


    If you do not receive the digital product link upon purchasing, you can immediately contact secretariat@hydrogeneurope.eu with your transaction/payment details to ensure your product is delivered as soon as possible.
  • Last update: 01.12.2021Liability

    Hydrogen Europe endeavours to secure the website with all reasonable methods, and to limit possible inconveniences caused by technical defaults as much as possible. Hydrogen Europe can nonetheless not exclude the possibility that wrongful technical manoeuvres or unauthorised interventions occur. For these reasons Hydrogen Europe cannot guarantee that access to the website will not be interrupted or will not in any other way be troubled by similar problems. Hydrogen Europe will in any event not be liable for any indirect damage or consequential damage. Nothing in this Disclaimer excludes the liability of Hydrogen Europe for wilful intent, fraud or gross negligence.
  • Last update: 01.12.2021External hyperlinks

    This website contains hyperlinks to other websites over which Hydrogen Europe does not exercise any technical control or any control with respect to the content. Hydrogen Europe cannot offer any guarantee with respect to the completeness or the correctness of the content, nor with respect to the availability of these websites, and therefore does not accept any liability for any direct or indirect damages resulting from the use thereof.
  • Last update: 01.12.2021Links to the Hydrogen Europe website

    You may link to the Hydrogen Europe home page and individual pages within Hydrogen Europe’s website without requiring our permission. For any technical questions you may have, please do not hesitate to contact secretariat@hydrogeneurope.eu. As a general rule, however, we do request that those linking to our website respect the following conditions: Links should not be used in a defamatory context; Those creating links to specific pages within our websites or other online resources should be aware that specific page URLs are subject to change without notice; The Hydrogen Europe logo or member of Hydrogen Europe logo must not be copied nor used to create links without first gaining permission from Hydrogen Europe (please contact secretariat@hydrogeneurope.eu for further information); If you choose to create a link to our website, we will not necessarily offer to create a reciprocal link. Conversely if we choose to create a link to your website, there is no obligation for you to create a reciprocal link.
  • Last update: 01.12.2021Cookies

    Cookies are small text-based files set by your browser on your hard disk in order to personalise your user experience. This website places cookies such as those from Google Analytics to allow us to learn how users navigate and interact with the website so that we may serve our content better. You are free to disable cookies for this website, but by doing so you acknowledge that some functionality may be impaired. For more information on cookies in general, please visit Wikipedia, or contact the Hydrogen Europe Secretariat at secretariat@hydrogeneurope.eu.
  • Last update: 01.12.2021Intellectual property

    The text, images, video files and audio files that are represented on this site can be reproduced provided data integrity is maintained and Hydrogen Europe copyright duly indicated. If it is mentioned that the copyright belongs to a third party, reproduction is subject to the consent of the copyright holder. When in doubt about intellectual property, contact the Hydrogen Europe Secretariat at secretariat@hydrogeneurope.eu.
  • Last update: 01.12.2021Email disclaimer

    The content of Hydrogen Europe e-mails, including any attachment(s), may contain information which is confidential and/or protected by copyright. They are directed to the intended recipient(s) only. If you have received an e-mail in error, please contact secretariat@hydrogeneurope.eu to notify us and immediately delete the e-mail. E-mails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, lost or destroyed, or contain viruses. Neither Hydrogen Europe nor the sender accepts any responsibility for viruses and it is your responsibility to scan or otherwise check this e-mail and any attachments. Any e-mail communication of a personal nature is not made by, or on behalf of, Hydrogen Europe.
  • Last update: 01.12.2021Privacy policy disclaimer

    Hydrogen Europe AISBL, with registered offices in Belgium at 1040 Brussels, avenue de la Toison d’Or 56-60, BE-1060 Brussels (registration number 0890.025.478) acts as the controller of your personal data, that it holds in accordance with its privacy policy and the applicable privacy legislation. Providing your personal data to Hydrogen Europe AISBL and/or entering into a membership and/or similar contract with Hydrogen Europe AISBL, implies that you declare that you are fully informed about this privacy policy and that you fully accept this privacy policy without any reservation. You have several rights regarding your personal data, i.e., the right of information, access and copy of your personal data, rectification, erasure, restriction of processing, data portability, objection, withdrawal of consent and complaint. To exercise any of these rights, please contact secretariat@hydrogeneurope.eu.
  • Last update: 01.12.2021Applicable law and competent court

    This Disclaimer is governed by Belgian law. By using this website, you agree that in case of a dispute, the courts of Brussels shall have sole jurisdiction.

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